Refunds and Returns Policy
FAB Welfare Foundation is a nonprofit organization dedicated to animal welfare. We rely on donations and support from our community to continue our mission. Due to the nature of our work, we have specific policies regarding refunds:
1. Donations
All donations made to FAB Welfare Foundation are considered final and non-refundable. We ensure that all contributions are used efficiently and effectively for animal care, rescue, and other welfare activities.
2. Event Registrations and Tickets
If you have registered for an event or purchased a ticket through our platform, cancellations or refunds may be possible, depending on the event’s terms. Please refer to the event-specific policy for details or contact us directly for assistance.
3. Merchandise
If you purchase any merchandise through our website or at events, we accept returns and exchanges only for defective or damaged items within 15 days of receipt. Items must be returned in their original condition, and proof of purchase is required.
4. Volunteer Fees
In some cases, a fee may be associated with certain volunteer programs (e.g., workshops). Refunds for such fees are available only if the event is canceled by FAB Welfare Foundation.
5. Refund Requests
To request a refund or exchange, please contact our team at support@fabwelfare.com with details of your transaction. We review all requests on a case-by-case basis to ensure fairness and transparency.
6. Changes to Policy
FAB Welfare Foundation reserves the right to modify this policy. Updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.
7. Contact Information
If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting this page on our website: https://fabwelfare.org/contacts/